Insured Shipping & 1-Year Warranty

Choose Insured Shipping + 1-Year Warranty at checkout for £4.95 per order. It covers every item in that order.

Insured shipping

• Parcel lost, damaged in transit or stolen after delivery? We send a replacement free of charge.
• No claim forms and no proof needed – just email us your order number.

1-year warranty

• Seam, zip, button or fabric fault within 12 months of delivery? We replace the item, or refund it if it is no longer available.
• No questions, no hassle: send a photo and your order number.
• Not covered: normal wear and tear, damage from ignoring the care label, items that no longer fit.

Your legal rights

This is an extra service on top of your statutory rights under UK consumer law, which always apply.